Experiencing World Class Service Excellence

Published October 6, 2010 | By Bman

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trends
Use member feedback to improve processes & service
Community outreach
Legislative & regulatory flexibility
Industry affairs
Civil justice reform
Public education
Education outreach
Loss control
Synergy among lines of business
Expand breadth & depth of member relationship
Cultivate member feedback
Educate members
Strengthen community affinity
Build strategic alliances
Promote personalised solutions
Sufficient net worth & liquidity
Strongest possible ratings
Maintain capital self sufficiency
Optimise USAA investment portfolio
Migrate losses
Improve our operations environment
Implement efficient business practices & solutions
Quality financial products
Co-ordinated packages of products
Tailored information
Increase penetration of core markets
Public Outreach Goals
Relationship Building Goals
Financial Strength Goals
Product Value Goals
Mission Support

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Posted in Script Sales | Tagged CLASS, Excellence, Experiencing, Service, World