Experiencing World Class Service Excellence

Published October 6, 2010 | By Bman

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earning more than the store manager.
Subsequent shopping confirmed the appeal of the environment and ambience compared with other US major retailers
Staff were particularly personable and appropriately attentive in initiating the sales process. Prices were comparable with the other major stores in the Shopping Mall.

Some Delegate Comments

The natural confidence that comes from empowerment

Pride in your work is noticed and appreciated by your clients (and rewarded by your company)

Empowerment of key staff works for the bottom line (regardless of status) – ask people to do what they are good at

WELCOME TO NORDSTROM

We’re glad to have you withour Company.

Our number one goal is to provide outstanding customer service

Set both your personal and professional goals high.

We have great

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Posted in Script Sales | Tagged CLASS, Excellence, Experiencing, Service, World