Freight Broker Industry Training Guide
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Most shipping departments are now ran by a generation that was raised using the internet. With this happening, more accounts are landed through the internet and email. I have landed most of my accounts by utilizing my computer skills and email. I will identify a company’s general email (such as @abcfoodcompany.com), then find the shipping managers email. You can do this by finding out their name. Try combinations like their first name followed by a dot then their last name and then the email address. Try different variations of the example above. Eventually you will get their email address. I find it easier to land an account with an email. They are usually pretty busy and will answer an email before answering a voicemail.
Another trick is handling the gatekeepers. The gatekeeper is a receptionist. They can spot a sales call a mile away and will automatically
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