Freight Broker Industry Training Guide
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Sound confusing? Just wait. Once you agree to cover the load for this customer, you start your search for a truck that wants the load. You then negotiate a rate with that truck. Once you have agreed on terms, you will set that carrier up. They will send you their set up packet. It usually contains their MC # (authority), their insurance, W9, and references. In turn you will send them your set up packet (usually containing the same information). After, and ONLY after, they have faxed back the signed broker/carrier contract (this is a contract stating that they will not back solicit your customer for freight), do you go any further. You never give out any detailed information on who your customer is until they have signed the contract. Once they have done that, you then fax them a rate confirmation (explained later). They sign it and fax it back. You now have that load
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