How to Make Cold Calling Opportunities Out of Voice Mails – Turn Voice Mails Into a Cold Calling Journey of Discovery!
also providing possible solutions to finding Mike. This helps the receptionist feel as if he or she is part of the problem-solving process.
The receptionist is likely to offer one of two responses. The first is, “Yes, he’s in a meeting (or at lunch or on vacation) and I’m not sure when he’ll be back at his desk.”
This answer has just given you a lot more information than you would have if you had just left a voicemail. Now you know your contact’s whereabouts in real time and you can call back at a more appropriate time.
The second response is, “No, I don’t know where he is.” In this case, you would reply, “That’s not a problem…” This low-key statement diffuses any possible pressure that the receptionist might be feeling about not being able to answer your question.
You can then continue
