How Your Staff Can Close More Aesthetic Procedures
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dissatisfied with. They believe improving it will also improve their feelings about themselves and their lives. They believe your services will bring them happiness.
If you attach emotions to their decision, it becomes easier for the patient to make the decision to move forward. If you address and reiterate the “discomfort” they are in now and how much better they will feel when they take care of it, that will bring them even closer to moving forward. Ask the patient how this “issue” has affected their life. Ask them how they think “fixing” it will help them. The more the patient can feel the problem and see the solution’s benefits, the more booked procedures you will experience.
Handling Objections
Objections are a good thing. It means the patient is actually considering buying your services so relish them. Objections are
