How Your Staff Can Close More Aesthetic Procedures
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everyone they know so wouldn’t you want to know who they are?
When the patient is satisfied with their result, tell them you want other patients just like them. Inform them of your referral program and give them referral cards to give to their friends, family and colleagues. Give them their before/after photos so they show them to others and talk about you. Now track these referrals and then thank them. Show them you appreciate their support. Send them a thank you note, call them personally to thank them and invite them in periodically for a complimentary treatment. They will keep the referrals coming when you acknowledge their support and show appreciation.
Follow Up
Always follow up after a consultation with a thank you note and then a telephone call.
If the prospective patient does not schedule, ask her when
