How Your Staff Can Close More Aesthetic Procedures
Page : 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16ALL
“let’s do it”. Here are subtle and professional closing techniques that help the patient move forward:
Assumptive Close
If you have bonded with the patient and listened to them, the close should be a natural next step. Make it even smoother by using the “Assumptive Close”. The question is not WILL they book, but WHEN?
Assume she will book so move forward with filling out the quote or scheduling the appointment. Some key phrases include:
“So, let’s check the schedule to see when we can get you back in here”
As you begin filling out the paperwork ask, “Karen, may I get your daytime telephone number please?”
When the patient answers your questions or doesn’t object to you checking the schedule for an appointment, she is moving forward.
Choice Close
