TELEPHONE SKILLS THAT SELL
TELEPHONE SKILLS THAT SELL
By Abraham Yakobi
How to get the most out of your phone!
All of us use phones, the question is do we get the maximum benefit from our phones? Anyone can learn the art of using the phone profitably. Successful people have excellent telephone etiquette. Learn how they do it.
Be pleasant!
Have you ever called a company and a gruff voice at the other end answered, “Yes”? Or maybe you called a company and a smiling warm voice answered, “Good morning, Thank you for calling company XYZ, how can I help you?” What was your reaction to the two voices?
Using the phone is the easiest way of reaching many prospects for a sales person. Successful sales people employ telephone skills that sell.
Cultivate your voice
A telephone conversation limits your presence to just your voice. There is no body language, No samples, no brochures,
