TELEPHONE SKILLS THAT SELL
piece of information you may learn.
Making the call
Be relaxed and comfortable as you make your call.
Unless you are making a cello phone call directly to your would be prospect when calling a company you will get to the switchboard first. Switchboard operators are trained to prevent sales people from getting through to the decision maker.
To get through explain your reason of calling as a discussion in a new, technique, product or service that the company is offering.
For example, if you are selling handset components you could say something like,
“Your company is producing new handset xyz; I would like to discuss the features of this handset.”
Alternatively, you could say something like, “There is a new set of handle bars that your company can profit from, who can I talk to.”
Or, “our company is a farm implements manufacturer
