THE JOYS OF TELEMARKETING
sale is then just a step away. Get them to like you, then the product, then, do them a favor by accepting their order
So as I said, make the call a fun experience for yourself. Each call may be a little longer but your success rate will dramatically improve. More importantly you will enjoy your time on the phone, you may even start to say, “the phone is my friend!”
Sometimes, it can be hard to deliver a pitch to a non existing image on the end of the phone, you cannot see them, you don’t know how they are reacting. Use your imagination! Fantasize! Yes, totally fantasize, if the person sounds nice to you, imagine them in a situation you would like to be with them in or see them in. There is no harm in thinking about it while talking to them. If they sound a grumpy old bastard, imagine them as an old witch or something, then when they say no, what