The Mathematics Of Persuasive Communication
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B. Stagnating product
On another occasion, I was commissioned to develop an advertising campaign to revitalise a product with stagnating sales. Applying the expository writing attitude, I discovered that three of the product’s key benefits were not being properly exploited. Why? The manufacturer felt that everything about their product was important, so for years they had been systematically burying these three key benefits under an avalanche of other information of less interest to potential buyers. The new campaign sharply focussed on the key benefits; virtually all other information was moved to the background or eliminated. As a result, sales shot up some 40% in the first year.
With some nuances, this self-same expository writing attitude can be – and
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