Unitrin Direct Auto Insurance (Any good?)?
Question by John D: Unitrin Direct Auto Insurance (Any good?)?
Asked by: hyphenga-ga
I recently responded to an e-mail for a free auto insurance price quote (I’m in California). I wasn’t really looking to shop around – and wasn’t planning to switch companies to save a buck or two, but I was kinda shocked when the price quote I got from Unitrin Direct (same coverage limits and deductibles) was $ 510 less than I’m paying now. I called and asked what the catch was and they said they sell direct with no
agents/offices and pass the savings onto the customer (logical, but obviously scripted answer). They also touted an A.M. Best “Excellent” rating, but what good is financial stability if they bungle claims (for example) or have terrible customer service? So I guess I’m looking for a little confidence – or a big fat warning – before I jump into anything. Are they reputable? Is there any objective info available about them? (I’d love any good/bad comments from Unitrin customers out there too.)
Best answer:
Answer by jimmer j
I woulden’t do it. Like you said, AM Best rating doesen’t mean they will pay off well on claims. If you go without an agent, go with Progressive or Geico, preferably Progressive. I have always had good luck with selling it.
Know better? Leave your own answer in the comments!
