Rejected? Laugh it Off, Urges Top Telemarketing Speaker & Customer Service Speaker
Rejected? Laugh it Off, Urges Top Telemarketing Speaker & Customer Service Speaker
I’m testing a new business venture for a specialized niche of services providers.
And as is my habit, the first thing I do is fashion a good, workable telephone script to sense the strength of the market. Yesterday, I attempted to pitch my new offering.
I ran into the typical obstacles, including call screeners that are missing a few dozen I.Q. points, voice mail, and of course, my share of outright rejections.
Some listeners simply snapped, “I wouldn’t be interested in that!”
I just laughed and laughed my way to the next call, and to the one after that.
And as I guffawed outrageously, I felt wonderful. The negativity I encountered was met with the best of all possible emotions-in a word-joy.
Once, a relative of mine, an older and wise sales veteran, declared: “Anyone that loses and laughs is an IDIOT!”
That