Any advice on selling discount cards, vouchers and special promo items at the cash register at Books a Million
Question by Rebecca: Any advice on selling discount cards, vouchers and special promo items at the cash register at Books a Million
I work at Books a Million. I’ve never worked retail before and I’ve certainly never used a cash register before. I’ve also never “sold” anything to anyone before.
In other words I have no experience at this, but they’re about to put me on the register and I’m worried about it.
At Books-a-Million, we’re expected to sell 10% discount cards and presale vouchers on upcoming books and special offers. And there is a TREMENDOUS amount of pressure placed on it. I will be given something of a “script” with which to “sell” to the customers, but if that were all there was to it we could could just post a sign with the script on it and they would sell themselves.
It’s all going to hinge on my poor, underdeveloped selling skills. I have the “Little Red Book of Selling” and “Little Red book of Selling Answers” books, but I don’t know if that’s going to apply to my register work.
Any selling secrets from you pros out there or books written about selling on cash registers or helpful web sites?
Best answer:
Answer by speak up
DON’T WASTE YOUR TIME AND POTENTIAL CUSTOMERS TIME FLOGGING THEM OFF-
JUST TRY YOUR BEST TO SELL THEM TO PAYING CUSTOMERS ,WHO ALREADY HAVE THEIR WALLET OUT
BUT THE KEY HERE IS TO APPROACH THEM WHEN THEY COME TO THE COUNTER WITH THEIR PURCHASE AND HOPEFULLY -IF YOU ‘RE ONTO IT BEFORE THEY GET THEIR MONEY OUT
THIS GIVES THEM TIME TO ABSORB WHAT YOU’RE SAYING-
DON’T PRESSURE ANYONE -THEY’LL APPRECIATE IT
OVER TIME YOU’LL FINE TUNE THIS METHOD TO SUIT YOUR OWN STYLE
DON’T LET COMPANY PRESSURE DICTATE HOW YOU’LL DO IT
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