Automate Your Customer Service Processes – salesforce.com Service Cloud

Published September 24, 2010 | By Bman

The Service Cloud from salesforce.com helps you deliver great customer service from your call center to the social web. In this demo, we’ll see how the Visual Process Manager can guide your contact center agents step-by-step through any customer service interaction like diagnosing product issues, managing returns, or even creating new cross-sell opportunities. All customized for your business, with clicks not code!
Video Rating: 5 / 5

Posted in Script Sales | Tagged automate, Cloud, Customer, Processes, salesforce.com, Service