Be a Sales Superstar on the Phones
will, some won’t who cares? Who’s next?! That is my motto in selling, since it is impossible to please everyone. After giving it your all on each call, you’ve done everything you can to get the sale. As for hecklers and punks out to harrass you (those who you know will not buy whatsoever and are being mean about it), don’t get mad, just kindly bombard them with every rebuttal with a smile on your face, then you’ll have the last laugh as they cut and run.
4. It’s all about trust. Building trust and being trustworthy is how companies get repeat customers.
When it comes with parting with money, especially giving out credit card numbers, people tend to be nervous and fearful. Put them at ease by finding out what their fears are, and then addressing each of them. Are they afraid of credit card misuse? Tell them your company’s strengths, such as
