Fret-Free Tele-Selling for the Reluctant Rep

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forward to hearing from you.”

AND IF YOU THINK YOU’RE GETTING THE BRUSH OFF…

Sometimes you’ll find yourself wishing for prospects who’ll come right out and say ‘NO’. The reason? The alternative is often countless call backs, only to hear – once again – those timeless words every tele-seller dreads: ‘He’s in a meeting; can I take a message?’

Unfortunately, people don’t call back. It’s a sign of the times. But it doesn’t mean they’re not interested in what you have to say or offer. Persevere for as long as viable – then take remedial action:

First, make an appointment with the secretary to call back at a particular time – and confirm that appointment via e-mail or fax.

If that fails, get the secretary to go to work for you. Ask him straight out: ‘Could you please find out if Mrs Prospect wants to hear what I

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