Get What You Want In Life With The Seven Powerful Principles of Persuasion
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If you are in insurance or network marketing sales, have you ever had prospects cancel appointments with you at the last minute? In a similar situation back in 1998, a certain Chicago restaurant owner was all ruffled up with last minute cancelled reservations. He solved his problem by asking his receptionists to modify just two words of what they said to patrons requesting a reservation. These two words reduced the no-show rate from 30% to 10%. The magic within these words was that they tapped the human desire to be consistent. The receptionist modified her usual request from “Please call if you have to change your plans” to “Will you please call if you have to change your plans?” At this point, she would deliberately pause and just wait for a response. The pause was critical because it encouraged the customer to make a public commitment. This principle also
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