Q&A: Hello! I’ve got quite a bit of a computer problem here…(VIRUS/MAL-WARE HELP)?
Question by : Hello! I’ve got quite a bit of a computer problem here…(VIRUS/MAL-WARE HELP)?
I downloaded a movie file (that turned out not being one) onto a seperate 2gb hard-drive (to avoid getting a virus on the computer. ha- ha) and thinking it would be alright tried to open it up on my computer. Turns out not only was the file NOT a movie, it was malware/a virus. It wasn’t a big deal (though I did get the blue-screen of death), my computer just started to act a little funny and so I proceeded to download a 90 trial of Norton Ant-virus software for the computer to stop things before they progressed, & aside from that I tried a few different online scans to get rid of some of the stuff. Turns out Norton really is a bitch for some computers, and it ended up making everything way worse. Now, My System Restore won’t work (And even if it did, at one point I followed a tip this website gave to attempt to turn off system restore to target the malware that was attacking it to no avail, so I destroyed my old restore points), Internet Explorer acts wonky, I can’t watch videos on Youtube, and I’m pretty sure the original virus was freezing my computer up and fucked with my other mouse’s right click. There is probably a lot more that I either haven’t noticed yet or am forgetting…
I have an old-ass Windows XP whose warranty expired in 2004, else I would re-order the discs and just attempt a repair from there (I read websites about how to make your own bootdiscs but they somewhat confused the hell out of me)
Honestly, one moment I think I know what I’m doing then the next I don’t. I have a lot of information yet no clues…I’ve been doing this literally for hours, and I just want this done and over with…Any advice?
Best answer:
Answer by Tumok
Go to Microsoft.com and download Defender. It’s supposed to clean out all that adware,malware, viruses… worth a shot.
or you may already have it. It comes with windows sometimes. Run a scan with it if you do.
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