Sales Success: All You Need To Know
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positive to share. To avoid hitches in the sales process, keep communications lines open and upbeat. If you don’t have an expected answer yet, advise your client that you are are still on it. Don’t commiserate with problems, say disparaging things about others, seem available to idle gossip or follow “red herring” distractions. Rise above the petty and be the leader by example.
13. POST SELL: Confirm the great decision the buyer made. Review the selling points on which the buying decision was made to avoid buyer’s remorse. Validate her decision with congratulations, appreciation for your opportunity to support her and provide post sell materials.
14. ASK FOR REFERRALS: When is now the time to ask for referrals. That’s a statement, not a question. The When is NOW. The buyer is feeling good about his