Selling Essentials
(i.e, scripts, checklists, etc.). Everyone who is involved in the presales process knows how our process works and their part in it.
We only let those who have been trained in our sales process engage in sales conversations with prospects.
The steps in our sales conversation are clearly understood. We do not move on to the next step until it is time.
Each sale is recognized and celebrated. We keep our sales folks motivated, happy, and inspired.
We have upselling strategies and our sales folks are trained in using them.
We have both front-end (i.e., primary services/products) and back-end (follow-up or upselling) sales opportunities.
Everyone knows how and when to close a sale. And we close in accordance with our client-satisfaction policies.
Everyone knows our credit and payment policies.
