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Hands Free Customer Service
Hands Free Customer Service
One of the hardest aspects of running a business is handling customer service. Helping customers who do not read the instructions, are unable to follow directions, or won’t read the FAQ can be the… Continue reading
Experiencing World Class Service Excellence
Experiencing World Class Service Excellence
Experiencing World Class Service Excellence
US Service Excellence Tour November 2001
The Stimulus to Go
This tour has excellent credentials – it has been running annually for many years under the auspices of… Continue reading
Sales Scripts That Get Customers To See “How” They Can Use Your Product or Service
Sales Scripts That Get Customers To See “How” They Can Use Your Product or Service
Whether you are selling on the phone or hustling from door to door, it can be a grind to consistently meet with new… Continue reading
Automate Your Customer Service Processes – salesforce.com Service Cloud
The Service Cloud from salesforce.com helps you deliver great customer service from your call center to the social web. In this demo, we’ll see how the Visual Process Manager can guide your contact center agents step-by-step through any customer service… Continue reading
